Terms & Policies

 

RESERVATION POLICIES:

To make a reservation, please email Jessie at diamond4@wyoming.com or call (307) 349-6675 or (307) 332-2995 to discuss dates and details of your trip. To confirm the reservation, please have each member of your group fill out a Reservation Form and send in the mail with a 25% deposit in the form of a check. Balance is due upon or before arrival. Personal check or cash may be used at the ranch. Due to our off-the-grid location, we are unable to take credit cards.

CANCELLATION POLICY:

Deposits are non-refundable. Balance is due before or upon arrival at the ranch. Early departures are non-refundable. If you’d like to purchase trip insurance, we suggest Travel Guard.

CHECK-IN:

Please arrive at the mountain ranch at 4pm to be checked into your cabin(s). Dinner is at 6pm. If you know your group will arrive late, please let us know and we will keep dinner warm for you.

FACILITIES:

Our ranch is off-the-grid. Besides the little bit of solar power in the main lodge, we do not have any electricity. We use propane to power lanterns in each cabin, the water heaters in each showerhouse, the cooking appliances in the lodge and small heaters in each cabin. The cabins each have sinks with natural spring water that is delicious and safe to drink. Nearby your cabin, there is a showerhouse with plenty hot water as well as nearby outhouses. There is no internet or cell service. We do have a cell phone amplifier in the lodge to use for business and urgent matters, if you do need to make a call. Otherwise, you can find consistent cell service about 15 minutes down the road at a high lookout spot. Coming to our rustic ranch means escaping the crowds, immersing yourself in nature and unplugging your devices. We find beauty and a sense of liberation in this kind of simplicity. Many of our guests say that is something they love most about our ranch!

MEDICAL CONCERNS:

Our ranch is located at 9,200ft, and we ride on trails up to 11,500ft. If you have any health concerns that may be affected by elevation, we recommend consulting your physician. We suggest drinking plenty of fluids to stay hydrated and bringing any medication you normally use.

If you have any medical concerns that may affect your experience while in the backcountry, please inform us ahead of time of how we can best support you.

RIDING CONSIDERATIONS:

We always ride our horses at a walk for safety and high-altitude considerations. Enjoy the solitude and alpine beauty! Prior riding experience is very helpful for your own comfort and balance, and your horse will appreciate it too.

OTHER:

No dogs at the ranch, please.

No smoking at the ranch, please.